Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Account credentials

Business Data

• Job details
• Estimates, invoices, and financial records
• Customer information entered by you

Usage Data

• Device information
• Log data
• Interaction with the platform

2. How We Use Your Information

We use your information to:

• Provide and operate the Hammerly platform
• Process payments and subscriptions
• Improve our services and user experience
• Provide customer support
• Communicate updates and important notices

3. Payments

We use third-party payment processors (such as Stripe) to handle billing. We do not store your full payment details. These are processed securely by our payment providers.

4. Data Sharing

We do not sell your personal data.

We may share information with:

• Service providers (such as hosting, analytics, and payment processing)
• Legal authorities if required by law

5. Data Security

We take reasonable technical and organizational measures to protect your data. However, no system is completely secure.

6. Data Retention

We retain your data as long as your account is active or as needed to provide our services. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction
• Request deletion
• Object to data processing

To exercise these rights, contact us at: contato@gethammerly.com

8. Third-Party Services

Our platform may integrate with third-party services. We are not responsible for their privacy practices.

9. SMS Communications

Hammerly contractors may collect their customers' mobile phone numbers when scheduling a service appointment. With the customer's consent (collected directly by the contractor at the time of scheduling), Hammerly sends appointment reminder text messages (SMS) on behalf of the contractor to the customer's mobile number.

What we send

• Appointment reminders (typically one message the day before the scheduled service)
• Maximum frequency: one SMS per scheduled appointment
• We do NOT send marketing, promotional, or advertising SMS

Message and data rates

Standard message and data rates may apply, depending on your mobile carrier and plan.

Opt-out

You can opt out at any time by replying STOP to any SMS we send. Once you reply STOP, you will no longer receive reminder SMS from Hammerly. Reply HELP for help.

SMS data handling

Phone numbers and SMS-related data are used solely to deliver appointment reminders. We use Twilio (a third-party messaging provider) to transmit SMS. Phone numbers and SMS opt-in / opt-out information are never shared with third parties for marketing purposes and are never sold.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy, you can contact us at: contato@gethammerly.com